General data privacy policy 
 

Regarding the protection of natural persons in terms of data processing
personal and regarding the free circulation of these data

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Last modified October 4, 2022

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THE GOOD HOUSE is the brand name used by SC CASA BUNA HARMAN SRL, registered at the Trade Register in 2020 with no. J08/2754 "We", "The Good House", "Company", we respect the confidentiality of customer, member and employee data ours and we are transparent about their collection and storage. Next, we present the collection methods as well as the way in which we keep and use the collected data.

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1. Data collection on our website

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Some data is collected when you provide it. These are the data you enter in the contact form.

On our web page we collect personal data such as name, surname, telephone, email only when you provide us with this data using our contact or booking form.

 

By filling out the forms available on the websitewww.thegoodhouse.roeach user or, as the case may be, client, has expressed his consent for SC CASA BUNA HARMAN SRL to process his personal data, in accordance with the purposes stated in this Privacy Policy, in compliance with the provisions of Regulation no. 679 of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and regarding the free circulation of such data and the repeal of Directive 95/46/EC (General Data Protection Regulation) and the national provisions in force;

 

Other data is automatically collected by our IT systems when you visit the website. These data are mainly technical data such as the browser and operating system you use or when you accessed the page. This data is collected automatically as soon as you enter our website to help improve our website.

 

Using the online booking option on our website, you can provide additional information  for billing, such as your billing address or company registration details. The same data is collected  when you request a manual payment by bank transfer.

 

​If you call or send a message, we may ask for your name,  so that we can  register your number we can call you back or provide you with the necessary information you request.

 

If you're using Live Chat and we're not online at the time, we'll ask for your email address, full name and phone number so we can contact you later.

 

SC CASA BUNA HARMAN SRL also collects personal data through the use of CCTV cameras. This may consist of video footage of you in the common spaces at  THE GOOD HOUSE physical location.

 

This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

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2. What do we use your data for?

 

If you are a customer or a potential customer of SC CASA BUNA HARMAN SRL, we have the obligation to manage the personal data you provide us about you in safe conditions and only for the specified purposes. Part of the data is collected to ensure the proper functioning of the website. Other data may be used to analyze how visitors use the site.

• In order to provide you with our services, we request data for: booking rooms, obtaining confirmation of reservations and other services in our properties, obtaining confirmation of reservations and other services in our properties; it is possible that we have to answer and solve the requests that you sent; For the purposes mentioned above, we ask for your consent/agreement and request your telephone number and e-mail address, expressly; we have as the basis of the processing our legitimate interest.

• We request data to: be able to accommodate you in our properties; the processing of personal data is done, in this case, based on a legal obligation; to reserve a location, in order to organize an event, having as the basis of processing the legitimate interest of the property, as well as the execution of a contract.

• To communicate with you. It is important for us to be able to communicate with you for various purposes, such as to find out what your opinions are on our services, to resolve your various complaints or to be able to offer you personalized services, offered in a timely manner , in electronic or telephone format.

• Compliance with legal obligations In certain situations we may request some personal data based on a legal obligation, imposed by the legislation in force.

• Analysis, improvement and research. We use personal data to carry out market surveys and analyzes in order to improve our services. We may engage a third party to do this on our behalf. We may share or disclose the results of such research, including to third parties, anonymously. We use your data for analytical purposes, to improve our services, to improve the user experience and to improve the functionality and quality of our online services.

• Security, fraud detection and prevention. We use information, which may include personal data, to prevent fraud and other illegal activities or that violate the rights of natural persons. We also use this information to investigate and detect fraud. We may use personal data for risk assessment and security purposes. For this purpose, personal data may be communicated to third parties, such as law enforcement authorities, according to the applicable regulations in force.

• Legal reasons For this purpose we must use the information provided, which may include personal data, to resolve legal disputes or complaints, for investigations and compliance with regulations, to implement an agreement or to confirm requests from law enforcement authorities , to the extent that this is provided by law.

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3. Where do we store your data?

 

​We store your personal data in the database of the Wix website. We can also store your personal data in a database controlled exclusively by SC CASA BUNA HARMAN SRL, which is stored in applications such as Google Sheets.

We also store your data  in a check form that is filled in when you arrive at the location.

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4. What rights do you have over your data?

 

You always have the right to request free information regarding the stored data and the purpose of their collection. You can contact us at any time if you have additional questions regarding the issue of confidentiality and data protection.

 

Any website user or customer has, as a data subject, the following rights in relation to the personal data operator:
 

Right of accessmeans the right of the concerned person to obtain a confirmation from SC CASA BUNA HARMAN SRL that the personal data concerning the person in question are being processed or not and, if so, access to the respective data and information regarding the manner in which the data is processed.
 

The right to data portabilityrefers to the right to receive personal data in a structured, commonly used and machine-readable format and to the right to have this data transmitted directly to another operator, but only if this is technically feasible .

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The right to oppositionrefers to the right of the website user or the customer to oppose the processing of personal data when the processing is necessary for the performance of a task that serves a public interest or when it considers a legitimate interest of the operator. When the processing of personal data is aimed at direct marketing, the data subject has the right to oppose the processing at any time.

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The right to rectificationrefers to the correction, without undue delay, of inaccurate personal data. The rectification will be communicated to each recipient to whom the data was sent, unless this proves impossible or involves disproportionate efforts on the part of SC CASA BUNA HARMAN SRL

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The right to data erasure("the right to be forgotten") means the right of the data subject to request that personal data be deleted, without undue delay, if one of the following reasons applies: they are no longer necessary to fulfill the purposes for which they are were collected or processed; the person in question decides to withdraw his consent and there is no other legal basis for the processing; the person in question opposes the processing and there are no legitimate reasons to prevail; personal data were processed illegally; personal data must be deleted to comply with a legal obligation; personal data were collected in connection with the provision of information society services.

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The right to restriction of processingcan be exercised if the accuracy of the data processed by SC CASA BUNA HARMAN SRL is contested, for a period that allows the verification of the correctness of the data; the processing is illegal, and the person in question opposes the deletion of personal data, requesting the restriction instead; in case SC CASA BUNA HARMAN SRL no longer needs the personal data for the purpose of processing, but the person in question requests them for establishing, exercising or defending a right in court; in case the person opposed the processing for the time interval in which it is checked whether the legitimate rights of SC CASA BUNA HARMAN SRL prevail over those belonging to the person concerned.

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The right to file a complaintat the National Supervisory Authority for the Processing of Personal Data. In order to exercise the above-mentioned rights, the data subject will address SC CASA BUNA HARMAN SRL, through the operator who manages the respective location, through a request made in writing and sent to the corresponding headquarters/work point, or through an e-mail , sent to contact.thegoodhouse@yahoo.com

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5. Google Analytics and other tools

 

When you visit our website, statistical analyzes of your browsing behavior can be made. This happens mainly using cookies and analytics. The analysis of your browsing behavior is usually anonymous, which means that we will not be able to identify you from this data. You can object to this analysis or prevent the use of some tools. Detailed information can be found in the following privacy policy.

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6. Use of Cookies

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When you browse the website www.thegoodhouse.ro  we can use cookies. Below we present the necessary information to inform you of the details related to the placement, use and management of cookies used within the site.

Cookies themselves do not require personal information to be used and, in most cases, do not personally identify Internet users.

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Types of cookies we use:

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• Cookies strictly necessary for the operation of the site; without these cookies the site cannot function 

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• Marketing cookies: accepting these types of cookies will identify the types of advertisements and services that may be more relevant for you 

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• Functional cookies: these retain your preferences when you browse this site; the use of these cookies allows us to offer you a personalized experience on the Site

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• Site performance cookies: they analyze the way users use the site and allow us to improve our services, as well as to measure the audience of its pages

Cookies can ensure a faster and easier interaction between users and websites. In other cases, cookies can be used to store information about the activities carried out by the user on a certain web page, so that he can easily resume those activities when accessing the site later. Also, cookies can give websites the opportunity to monitor users' online activities and establish user profiles, which can then be used for marketing purposes.

We do not use "third party" cookies on our site. 

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You can adjust the privacy settings in your browser to block all cookies; however, this could seriously affect your browsing experience within the website.

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Your browser may also allow you to delete all cookies when you close your browser. This option, however, leads to the deletion of persistent cookies, which can store your preferences and personalized settings.

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7. Data protection

 

The operators of this site take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the legal regulations on data protection and this privacy policy.

Data processing is carried out for specific, explicit and legitimate purposes. Data processing is adequate and limited, only in relation to the need to achieve the purpose for which they were collected. Personal data will be retained only for the period of time necessary to fulfill the purposes for which they are processed, and the processing will be carried out in an appropriate manner to ensure the security and integrity of the data. No data transfer will take place without adequate precautions. In order to ensure the legality of the processing of personal data SC CASA BUNA HARMAN SRL assumes the responsibility of implementing appropriate technical and organizational measures for protection against unauthorized access, use, alteration or destruction of personal data in accordance with international and national legal provisions in the field of data protection personal data.

Please note that data transmitted over the Internet (for example, through an e-mail communication) may be subject to security breaches. It is not possible to fully protect your data from access by third parties.

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8. Notice regarding the party responsible for this site

 

The party responsible for data processing on this website is:

 

THE GOOD HOUSE - SC CASA BUNA HARMAN SRL

 

427 Mihai Viteazul street, Harman commune, Brasov county

Phone: 0040744855361

 

Email: contact.thegoodhouse@yahoo.com

 

The responsible party is the natural or legal person who decides alone or together with others regarding the purposes and means of processing personal data (names, e-mail addresses, etc.).

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9. Modification of the Privacy Policy

 

If a change to these privacy rules is necessary, SC CASA BUNA HARMAN SRL will publish the respective changes to ensure correct and complete information regarding the data collected and how they are used.

In the situation where it is considered that the rights provided for in Regulation no. 679/2016 were violated, any person concerned has the opportunity to address the National Authority for the Supervision of the Processing of Personal Data (ANSPDCP) by filing a complaint. The contact details of ANSPDCP are as follows: Bucharest, B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, postal code 010336; Telephone: +40.318.059.211/+40.318.059.212; Fax: +40.318.059.602; E-mail:anspdcp@dataprotection.ro; Web page:www.dataprotection.ro

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